I happen to like the kind of product posting that was done in this
particular case. The vendor responded to a specific  question about a
specific functionality by telling the questioner that a particular product
does exactly that function. 
 
This is exactly what I want from vendor product SUPPORT staff as opposed to
the monthly sales pitches that vendor SALES staff have posted here.
 
Vendors, please keep your support staff responding in such excellent ways.
It may have been a simple support answer for that one person, but like Eric,
it was an excellent sales posting for me. I will remember how well it was done.
 
/Tom Kern

On Fri, 27 Mar 2009 13:47:03 -0500, Eric Bielefeld <[email protected]>
wrote:

>I've never had a problem with posters mentioning their products, and even
>promoting them on the list.  If they post often and every time push their
>products, thats  too much, but an occasional mention such as in this thread,
>is not offensive - and I think the majority of posters would agree.  I also
>find it helpful, as I never heard of Xtinct before.  Now I know that Xtinct
>is available if the company I work for needs a product like that.
>
>I know several have come down hard on a few people promoting their products,
>and they toned down and didn't mention their products except on rare
>occasion.  Also, as in the posting below, I think it might help others to
>know about their products.  I know some of the best answers to questions
>come from people who work for vendors, like the late Bruce Black, or some of
>the many IBM posters.
>
>Eric Bielefeld
>Sr. Systems Programmer
>Milwaukee, Wisconsin
>414-475-7434

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