http://www.malaya.com.ph/jun29/edducky.htm
GSIS vs. IBM, Round 2
IF you pay out P80 million for anything, you should have the right to expect
that if something goes wrong with the damned thing the seller will try to help
fix it, right? What you do not expect is that the bum who sold it to you will
tell everyone within hearing distance that because he never told you to buy his
product, he is not responsible for any problems that come your way from using
it.That is exactly what is happening in the case of the Government Service
Insurance System’s ongoing spat with the giant multinational International
Business Machines (IBM) Corporation.GSIS, after being sold what it considers a
"lemon" software by IBM Corporation, now finds itself at the receiving end of a
lawsuit by the computer giant -- a case of offender having the gall to sue the
aggrieved. IBM has chosen to sue the state pension fund instead of doing what
it should have done -- fixing or replacing its faulty DB2 software which is, at
the very least, partly –
if not wholly -- responsible for fouling up a GSIS IT program.Sure, the GSIS
was the first to file a case vs. IBM, but that damage suit was justified as a
last recourse in the face of IBM’s intransigence and refusal to fix the
problem. Questronix was the systems integrator that won the bid to implement
the GSIS’s ILMAAAMS, (Integrated Loans, Membership, Acquired Assets and
Accounts Management System) project of the agency. The project, which cost P80
million, involves developing the agency’s database for all its member services.
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