--- On Thu, 7/9/09, Patrick O'Keefe <[email protected]> wrote:

From: Patrick O'Keefe <[email protected]>
Subject: Re: IBM error messages getting worse?
To: [email protected]
Date: Thursday, July 9, 2009, 2:29 PM

On Thu, 9 Jul 2009 08:21:22 -0400, David Andrews 
<[email protected]> wrote:



I think you make a very good point.  There have always been
absolutely inscrutable MVS messages and there will probably
be new ones.  But there are many prefectly clear ones, too, and
there is that message id you can look up, run searches on, submit
RCFs on (if those still exist ... and are read), or even open PMRs on 
if they are so bad as to be considered a defect.  I don't think it is 
getting worse.

Pat O'Keefe  

-
Pat:I am not sure I agree , but I think that most USS messages are at best 
inscrutable. Take TCP as an example most of the messages I had to look up at 
the time did not follow the IBM convention as to importance (W,I,E,C) and then 
they didn't set the condition code to match the message. The condition code IMO 
was the worse and it looked to me like they threw the dice when it came to 
setting codes. Frankly I gave up and after reading the message in the manual 2 
or 3 times and it still did not make sense I opened a PMR. I very rarely got 
anyplace with the PMR as the "USS" people live in the own universe separate 
from IBM. To me they decided to thumb their nose at the rest of IBM and said we 
are going to operate as we like to hell with IBM and their rules.
I think the LE people weren't quite as bad, but they are up there. Do *NOT* get 
me going on COBOL messages. Their so called self describing messages must have 
been made up on a bad acid trip.
In the past, say 1970 or so we can all agree that some messages like "call your 
systems programmer" were nightmares especially at 3AM and there was no IBM 
support to call back then. 
Since then (thanks to GUIDE anyway) we made the messages a MAJOR issue and I 
can still remember 1 GUIDE where the pubs people came into GUIDE and promised 
to do a better job. It actually did work, thank goodness. Messages actually 
started to mean something and they were reasonable english straightforward and 
it might take you a bit to understand the famous VSAM messages that gave you a 
bunch of possibilities at an answer if you could discern if it was a FC or 
other type of RC or whatever. If you read it carefully enough it did make sense 
(most of the time). That was about the time that (sorry I do not remember the 
name of the IBM product) but IBM shipped you a searchable database every month 
or so and you could play with search args to find something you couldn't make 
heads or tales out of. Of course now its IBMLINK (when it is up) and it 
functions the same and with reasonably more up to date issues than the once a 
month tape shipment.
The pubs people might have lost their way as it seems in the late 80's 
(especially with USS) components (I DO NOT MEAN UNFORMATTED SYSTEM SERVICES so 
if anyone wants to get anal about the meaning I do not care.
Ed  




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