Indeed. Paying for mistakes like that will make you much smarter. I've
lost 2 jobs and in each case the mistake was a simple keystroke. 


Ken Klein
Sr. Systems Programmer
Kentucky Farm Bureau Insurance - Louisville
[email protected]
502-495-5000 x7011

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On
Behalf Of David Andrews
Sent: Tuesday, July 28, 2009 11:06 AM
To: [email protected]
Subject: Re: Operator Validation before Executing Command

On Tue, 2009-07-28 at 08:17 -0400, Klein, Kenneth wrote:
> One head on pike and the whole room will be more alert.

Agreed.  This isn't a technical problem; it's a management problem.

I had a young operator once who replied 'U' to a message - apparently
because that's what you *do* when a WTOR comes up.  It made a mess and I
chewed her out for it, reducing her to tears.  But I learned something
from that as well, and improved training, and nobody on my staff made
the same mistake again.

--
David Andrews
A. Duda and Sons, Inc.
[email protected]

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