In <[email protected]>, on
08/17/2012
   at 07:07 PM, Scott Fagen <[email protected]> said:

>APAR = Authorized (Authorised for the rest of the world)

My spell checker accepts authorized bu tot authorised.

>PMR is a Problem Management Request 

Are you sure it wasn't "Record"?

>ETR is Electronic Technical Response

Are you sure it wasn't "Report"?

>Not all APARs cause fixes to be coded.

Do you consider a documentation update to be a fix? The ETR mechanism
can be used to report problems with documentation.

>IBM measures and attempts to maximize the number of problems closed
>without fixes (FIN,

FIN implies an intent to issue a fix. I've even suggested FIN when I
dealt that a the fix needed more testing than it would get if issued
as a PTF.

>It is not entirely a "work avoidance" initiative. 

But often is.

>The engineer may iterate over various versions of the fix by
>changing the name (AA12345, AB12345, AC12345...) or updating the
>rework date. 

That's fairly common when the error exists in multiple releases.

-- 
     Shmuel (Seymour J.) Metz, SysProg and JOAT
     Atid/2        <http://patriot.net/~shmuel>
We don't care. We don't have to care, we're Congress.
(S877: The Shut up and Eat Your spam act of 2003)

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