According to here:

https://www.ibm.com/support/knowledgecenter/HW213_7.2.0/com.ibm.storage.ssic.help.doc/f2c_drivesets.html

You might need feature code 1754 to deactivate encryption...

Joe

On Thu, Nov 5, 2020 at 10:39 AM Sonny Gupta <[email protected]> wrote:

> Hello All, I have run into a unique problem with a DS8870 that I recently
> acquired.
>
> The DS8870 is not using encryption and when we try to replace the drives,
> we are receiving following error: The DS8700 is not under IBM Maintenance.
>
> 2107-104 Error from Action applicationLevelActivateRepair.
> Error Num is 0x102
> Error Msg is 2107-346 IBM.essSADevicesRMD:: Cryptographic erase failed on
> FDE Drive Due to internal microcode errors. nRC=258
>
> Recovery Action:
> 1.      Review the error message above, and take notes on the recommended
> action if provided
> 2.      Do one of the following:
>         a. Perform the recommended action if provided
>         b. Retry the service action unless the error message stated
> otherwise
>         c. Contact the next level support for assistance
>
> I am unable to find any information on non-encrypted disks. All the
> replacement drives that I have purchased are SED (Self Encrypted Drives)
> and unable to find non-SED drives.
>
> Any help would be appreciated.
>
> Regards,
> Sonny Gupta
>
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