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Mark Jacobs

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‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐

On Friday, June 25th, 2021 at 12:19 PM, Matt Hogstrom <[email protected]> wrote:

> I work for Broadcom (my e-mail doesn’t reflect that because I am not defined 
> by my e-mail address).
>
> I spent the first 20 years of my career as a sysprog at a few large 
> companies, and the last few on building tech for the mainframe (at IBM, 
> Broadcom, ..) I recall so many stories about how things went sideways and I 
> was called at 2 in the morning or interrupted at dinner to solve a production 
> problem. Some of these stories are one-offs and others are lessons for the 
> future. Personally, over a beer these stories are interesting and we can 
> compare the impacts and how we solved them. Being transparent, I recall an 
> unscheduled change to the CESN panel to add an auto skip to the end of the 
> “Password Field” to the “New Password Field” and ended up causing users to 
> end up revoking their user IDs because of the change in behavior of the 
> panel. Yes, I was twenty something, there was no UX team and it just made 
> good technical sense. Result, a massive fail.
>
> I share that story because over a beer its a good laugh 30 years later.
>
> Thoughts on being able to share stories about issues / failures (hopefully 
> not like mine which was self imposed) to help others see issues and take 
> action to help build the next generation of Sysprogs? I’d love to share my 
> more esoteric issues like unable to allocate a dataset because of a hashing 
> problem with a VTOC IX caused by a batch job creating crappy data set names.
>
> Anyone know of a forum or a way to capture the knowledge before we lose it ?
>
> Thoughts ?
>
> Matt Hogstrom
>
> [email protected]
>
> +1-919-656-0564
>
> PGP Key: 0x90ECB270
>
> "
>
> — Hogstrom
>
>
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