As of z/OS 2.3 if your JES2 is at a z22 level there is new function called 'JES2 resiliency - privilege support'. It is designed to reserve control blocks - including BERTs, so that it is possible for a user to access the system in situations where some JES2 resources are exhausted. The user can then recover the shortage by canceling or purging whatever is causing the shortages. Check the JES2 manuals or a simple Internet search will give you all the info.
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