Hello -

We're experienceing a lot of problems right now with the VTS, and the 3592-JC 
media. Our configuration is:

IBM 3584 tape library, with 3957VEC TS7760-T VTS (virtual tape server), 
microcode level 8.51.2.12
10 3592-E08 drives for the VTS back-end, installed 5/25/2022
3592-JC media, bought within the last 6-8 months.

1) we had a problem with not being able to recall virtual tapes if the primary 
back-end tape was in ROR (read only recovery) status, and the secondary 
back-end tape was OK. IBM found a bug in their VTS code, and fixed it, and we 
seem to be OK on that front. 

2) Still having a lot of occurrences of a JC back-end tape getting stuck on the 
drive, and not properly unloading. The Operations staff has to pause the 
library, open it up, find the tape, pull it, resume the library, put the tape 
in the I/O hopper.

We have an IBM crit-sit opened, and have uploaded library & drive logs.

Is anyone else having these sorts of problems? 
.
Paul D'Angelo

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