You are going to hate this but you need to look at your CICS SMF records and 
you may have to turn on the 99 records for a very very short time probably 3 
minutes or less

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No one said I could type with one thumb 

> On Aug 27, 2022, at 12:00, Peter <[email protected]> wrote:
> 
> Hello
> 
> Good morning to all
> 
> I am just trying to understand a strange online application(non-CICS) delay
> which is happening only for a specific location but not on all region.
> 
> 
> During the delay, I don't see any delay from the zOS perspective whereas
> the clocking symbol or a few min of freeze is happening only within the
> online application.
> 
> From the SMF perspective, which record can tell me the reason for delay ?
> As I don't get any clue in RMF or SYSLOGS
> 
> Any pointers are much appreciated
> 
> We are at z/OS 2.4 and are just monoplex environment.
> 
> Peter
> 
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