On 7/2/2023 7:52 AM, David Crayford wrote:
That's interesting. I was of the understanding that PDT customers were IBM business partners, in which case had to have access to Partnerworld and had full access to services to open cases. I now that's certainly the case for other ISVs that use Dallas systems.
For as long as I can remember, only the owner of the Designated Machine (language from the ICA) was entitled to open new cases.
I was unaware (and am somewhat surprised) that the remote development contract somehow entitles an ISV using a z/VM guest on IBM's hardware in Dallas to do so.
It's certainly not true for ISVs enrolled in the z/OS ETP. Everything must be handled by the IBM Dallas team even if you run the code on your own Designated Machine...
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