Hi Paul, 

Yep, I did the D R,L command and it came back empty.  

I also tried replying to the message with END and got "ignored, no replies 
outstanding".  


But!!!!  I did an internet search for the IEA711I message and got a hit from 
2021 that talked about this issue.  OA60648 talks about it although the 
symptoms aren't the same. I tried canceling DUMPSRV.  Then taking a dump of the 
address space and it works again.  

So, at least now I can take a dump of CTJMON next time it loops and actually 
get the dump.  Whether the vendor can find the problem and fix it is another 
story for another day.

Thanks everybody.

Rex

Here's the text from the APAR describing the problem:

There is a window within SDUMP cancel processing, whereby a
synchronous dump can come in and obtain serialization. When the
cancel completes, the serialization is still held, and SDUMP is
locked for future dumps.

The APAR doesn't fix the serialization issue, but canceling DUMPSRV clears out 
the fields that were causing subsequent dumps to throw the IEE711 message.  

-----Original Message-----
From: IBM Mainframe Discussion List <[email protected]> On Behalf Of 
Paul Feller
Sent: Wednesday, November 13, 2024 3:07 PM
To: [email protected]
Subject: Re: [EXTERNAL] Re: DUMP command question

Rex, I have to ask have you tried a D R,L command?  Does it show any messages 
related to the DUMP process?

Just for the heck of it you could try to do a R 36,END.  Just a shot in the 
dark.

Paul

-----Original Message-----
From: IBM Mainframe Discussion List <[email protected]> On Behalf Of 
Pommier, Rex
Sent: Wednesday, November 13, 2024 2:26 PM
To: [email protected]
Subject: Re: [EXTERNAL] Re: DUMP command question

It's their JCL Verify product.  We use Changeman for source control.  If a 
developer runs a JCL Verify in a changeman session, JCLV loops.  If he runs 
JCLV within a normal ISPF session, it works.  However in this case, my dumping 
problem isn't JCLV.  I can't take any system dumps, it doesn't matter what job 
or task I'm trying to dump, it comes back with this:  " IEE711I SYSTEM DUMP NOT 
TAKEN. ANOTHER DUMP WAS IN PROGRESS"

The documentation doesn't help.  It just says "wait until the other dump is 
done then try again".  I can't find "the other dump".

Rex

-----Original Message-----
From: IBM Mainframe Discussion List <[email protected]> On Behalf Of 
rpinion865
Sent: Wednesday, November 13, 2024 2:06 PM
To: [email protected]
Subject: [EXTERNAL] Re: DUMP command question

Looks like a BMC xMON loop.  We have one of those too.  BMC keeps telling us 
"it is something we are doing".  We have sent multiple console dumps and 
Mainview program trace.  Still not getting anywhere with them.

"Confidentially doc, I am the wabbit."

Bugs Bunny

Sent from Proton Mail Android


-------- Original Message --------
On 11/13/24 2:26 PM, Pommier, Rex 
<[email protected]> wrote:

>  Hi list,
>  
>  I have what should be a simple thing but can't find it.  We had a started 
> task start looping.  I went to take s dump of the task before canceling it to 
> get documentation for the vendor.  Entering the parameters, I ran out of 
> space on the line and it didn't take the  dump.  Now I can't convince the 
> system to take any dumps because it thinks there's still a dump in progress.  
> How do I fix the issue?  Here are the relevant syslog entries:
>  
>    DUMP COMM="CTJMON"
>   *35 IEE094D SPECIFY OPERAND(S) FOR DUMP COMMAND
>  
>  R 35,JOBNAME=CTJMON,SDATA=(SUM,PSA,CSA,GRSQ,LPA,RGN,SQA,TRT),E
>   IEE600I REPLY TO 35 IS;JOBNAME=CTJMON,SDATA=(SUM,PSA,CSA,GRSQ,LPA,
>   ASA101I SYNTAX ERROR: <NON-KEYWORD> WAS SEEN, WHERE ONE OF 293
>   (CONT ASID DSPNAME END
>   JOBNAME DEFERTND PROBDESC REMOTE
>   SDATA STOR STRLIST TITLE
>   XMEMT TSONAME)
>   WOULD BE CORRECT.
>   DETECTING MODULE IS IEAVTS0L
>   IEE711I SYSTEM DUMP NOT TAKEN. DUMP SPECIFICATION NOT VALID
>   DUMP COMM="CTJMON"
>  *36 IEE094D SPECIFY OPERAND(S) FOR DUMP COMMAND
>  
>  R 36,JOBNAME=CTJMON,SDATA=(SUM,PSA,CSA,GRSQ,LPA,RGN,SQA,TRT)
>  IEE600I REPLY TO 36 IS;JOBNAME=CTJMON,SDATA=(SUM,PSA,CSA,GRSQ,LPA,
>  IEE711I SYSTEM DUMP NOT TAKEN. ANOTHER DUMP WAS IN PROGRESS
>  
>  I've looked for additional console messages waiting for a reply and can't 
> find where there are any dumps waiting for a response or happening.  How do I 
> clear this problem out so I can take an SVC dump when the task fails next 
> time?
>  
>  Thanks,
>  
>  Rex
>  
>  
> ----------------------------------------------------------------------
>  For IBM-MAIN subscribe / signoff / archive access instructions,  send 
> email to [email protected] with the message: INFO IBM-MAIN
>  

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