Gil wrote, in part: >Ah! "The customer is always right" is alien to the IBM culture.
That's a bit unfair. Well, not so much these days, maybe--but in the past, IBM was pretty good about at least trying with customers. It's also unfair because Peter's question about why there's a "need" isn't unreasonable: what's the problem being solved? Perhaps there's another way to achieve it. ...phsiii (perhaps himself being prickly, as a vendor who's often had to ask such questions of customers in order to understand the real problem) ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
