Hi Andrew,
When I have software issues, the vendor (in my 40+ year experience) will usually ask for a list of APPLYd SYSMODs and/or certain modules' eye-catchers.
I don't see any need for a total product replacement.
(It seems like you're comparing CD vs LTS (IBM-speak. none of my jobs are CD.))

Regards,
David

On 2025-11-19 21:56, Andrew Rowley wrote:
On 20/11/2025 11:28 am, Paul Gilmartin wrote:
But some customers insist, "Fix no problem other than the
one I reported!"  Fear of collateral damage results in
regenerative maintenance phobia.

For the same reason that it's difficult to define a maintenance level in SMP/E, a single fix is a bit of a SMP/E myth. A single fix is likely to pull in prereqs etc. so you get a whole lot of other changes whether you like it or not.

With a non-SMP/E full replacement delivery, I can identify and check out and test the exact code you're running. I can compare it with the current released version. If it's important to change nothing other than fixing the problem, I can make a single change to the code (or merge a change from the current release if it's already fixed) and build a custom release. I can test the version that will be running in your system.

As a bonus, if code doesn't have to be delivered as separate modules the compiler can work it's magic and give much better performance through inlining, removing dead code etc.


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