On 23 July 2013 17:21, John Gilmore <jwgli...@gmail.com> wrote: > <begin copy> > Effective July 29th 2013: According to e-Business strategy, IBM > Publications Center does'nt support ordering anymore. The Publications > are being made available in electronic format to be viewed or > downloaded free of charge. > </end copy> > > If you judge that you need a hardcopy version of a manual, order it > during the next few days.
Heh... I've been trying for some weeks to order a couple of sets of SC33-0604-00 APL/2 Keyboard Stickers. I don't relish printing these onto sticky labels from a PDF, and then cutting them out by hand! In any case the pubs centre no longer takes credit cards; one must have a customer number. Well I have one (my own - not my employer's) from the 1990s that I used to order the then popular OS/2 books. So I submitted my order using their bizarre scheme that requires that one generate a pseudo-random "order key" for reference, according to rules which are enforced quite differently from those documented. All seemed OK, and I was promptly emailed a note saying that my order would be reviewed and returned to me for final approval. Nothing for two weeks, so I went to their "check order status" page, entered my order number and key, and was promptly redirected to a non-existent URL. (Well, an entire non-existent server lw-sit01.linux.ehone.ibm.com). I submitted a feedback form (at least that worked), and got a short, sharp email (possibly from a human) telling me that my customer number was invalid, and to resubmit with a correct one. No help offered, no attempt to look up my company's or my name, no phone call. So I suspect that they knew at the time that if they could just delay me by a few weeks, their problems would be over. Still, there remains the issue that certain pubs are almost inherently hardcopy. There are stickers, slides, microfiche, etc. still in theory extant that just won't do as downloadables. Tony H. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
