And, in any case, the response could well be: "If you want 100% availability, then we will be forced to go to a subscription model for access." It does cost money to write and update the manuals (which I guess is folded in as part of the cost of the product). And it costs more money to make that documentation freely available.
In any case, perhaps this outage was the dreaded "fiber seeking back hoe". We have two outgoing Internet connections. And the dim bulb who did the first install put them both on the same side of the building, about 3 feet apart. That lasted about 2 days before the ops manager took him behind the wood shed for a conference. Then they fixed it to come out the other side of the building, to a completely separate set of telephone poles. On Mon, Oct 28, 2013 at 2:08 PM, Elardus Engelbrecht < [email protected]> wrote: > Staller, Allan wrote: > > >Everyone should be complaining loudly and frequently to IBM on this > subject..... > > Will that work? Think about that (copyrighted) slogan of Alien: "In Space > No One Can Hear You Scream." > > Complain/moan/b*tch/scream/etc only raise your blood pressure... ;-D > > I think, if you are big, rich and have a lot of influence, you may get > them acting up... ;-D > > Groete / Greetings > Elardus Engelbrecht > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [email protected] with the message: INFO IBM-MAIN > -- This is clearly another case of too many mad scientists, and not enough hunchbacks. Maranatha! <>< John McKown ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
