On Thu, Jan 16, 2014 at 9:38 AM, Farley, Peter x23353 < [email protected]> wrote:
> John, here I have to disagree with you. I don't tweet, and do not see any > useful function that Twitter provides over email. Email is not necessarily > wordy, and I have not observed it being "slow to deliver" as in, hours or > days late --- minutes are fine as far as I am concerned. If I want > instantaneous information I'll be logged on and actively looking. > Your email must be better than ours. We actually use an email-to-SMS facility for problems. I personally have received an SMS text message over 12 hours _after_ the problem occurred. However, "this is NO excuse!" as far as our management is concerned about why we did not meet the response time SLA. And we often run "dark" so that _nobody_ is monitoring the systems. This is an ongoing cost reduction (rif) methodology we have embraced. > > People are not really built to "monitor constantly" because our attention > spans can be quite small. Email has the advantage of (at least in my MUA) > politely and discretely announcing arriving messages which I can then > ignore if pressed for time or deal with immediately as I see fit. > Unfortunately, the way our system is set up, CA-Unicenter (which sends the email) is only allowed to send email to internal accounts. And our corporate email server cannot be accessed from my smartphone (I am told that could be a HIPAA violation in the making). > > I really do try not to be a luddite about new technologies, but I do have > to draw my personal line at using the Twitter model as a business tool. > That's fine. Just because it's new doesn't mean it's better. That why I decided to "run it up the flag pole and see who salutes." <humor type="questionable"> Oh, what does the phrase "personal time" mean? <GRIN/> What I have is "time which the company graciously allows me to do non-company activities such as eating, sleeping, and bathing. Said time is not guaranteed and subject to immediate revocation upon the requirement of the company." I.e. my work week is from 40 (minimum) to 168 (maximum) hours. <FROWN/> </humor> > > Peter > > ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
