W dniu 2014-03-26 19:04, Pommier, Rex pisze:
<quote>
any site that has the SMC connected to an external network
might want to reevaluate that
</quote>

Therein lies the rub.  At my site, the dictate has come down from on high (and not 
completely without merit) that any PC on the network needs to be supported.  The SMC 
needs to be on the network in order for the "phone home" to work.  We don't 
have a modem on our SMC, it is configured to send problem data across the big, bad, 
internet to IBM.


The dictate is not weird, but for such cases there is an acceptable solution: separate network. It's a kind of physical security.

BTW: What kind of support does one have for 3494 or TS3500? There are some computers inside, you can (should) connect them to the network in order to have remote access. Did anyone get any security patch fo any of the computers? They do have some OS (OS/2 for 3494, AIX or Linux for TS3500 AFAIK). Usually there is patching policy (dictate) for the computers in the network, obviously the policy does not cover such embedded machines.

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