I can't even get into the site this morning.  I have an order that is still 
downloadable, and was going to try that for you.

_________________________________________________________________
Dave Jousma
Assistant Vice President, Mainframe Engineering
[email protected]
1830 East Paris, Grand Rapids, MIĀ  49546 MD RSCB2H
p 616.653.8429
f 616.653.2717


-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf 
Of Richards, Robert B.
Sent: Wednesday, November 26, 2014 6:56 AM
To: [email protected]
Subject: Re: ShopzSeries problems?

Yesterday, I sent the email below and did not hear back from anyone.

Can someone confirm that Shopz "download" is working?

IBM acknowledged receipt of my reply to Customer Service but then silence.

I tried again this morning and still no joy.

Bob

From: Richards, Robert B.
Sent: Tuesday, November 25, 2014 9:35 AM
To: IBM Mainframe Discussion List ([email protected])
Subject: ShopzSeries problems?

Is anyone else had problems this morning with Shopz?

The order gets fulfilled (supposedly), but when you click on the "Download" 
link, nada, nothing, zilch!

This just came out on my last attempt:

ERROR: SHP0003E: An unexpected error occurred. Please try again later. If the 
problem persists, please contact us (visit our Customer Service page for 
contact information).

I did fill out the webpage for further contact.

Bob

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