You may want to check also the java console. Also setting it to debug (I guess it's done by simply typing 5 when it's opened) might help.
Lucas Em 09/03/2015 12:45, "Ambros, Thomas" <[email protected]> escreveu: > Remote access to our HMCs is controlled through a 'jump host' we access > through Citrix in normal circumstances. I'm experiencing this problem when > I use Windows Remote Desktop access to that jump host, bypassing Citrix, so > I believe it is something to do with the Windows machine that is the jump > host. > > This is a new issue after our Windows guys upgraded the jump host to > Windows Server 2008 R2 Datacenter 6.1.7601, Java Version 8 update 31 and > we're using Internet Explorer version 8. I'm pretty sure IE is unchanged. > > The zSeries HMCs are at 2.12.0 and are unchanged, obviously. > > The problem is a fairly consistent forcible session disconnect after 45 > seconds. The HMC log simply reports that it was forcibly disconnected with > no further details, and I haven't found anything in any of Window's logs to > indicate what or why it was done. It's not an inactivity timeout, active > use of the HMC gets cut off just as a session that is not being used. > > It appears to be restricted to the zSeries HMC, for example our Storage > Admin team reports no problems with their TPC-R browser sessions through > the same jump host. My next move is to find the Java configuration file > options and see if there's some mindless default in there. > > I haven't opened an SR yet, I was throwing it out here in case somebody's > seen this sort of symptom themselves. Already raised the issue of backing > out to our Windows team, if they can't assist in diagnostics, but I'd > prefer to fix it not really having the time to go through the annoyance of > reinstall. > > Thanks... > > Thomas Ambros > zEnterprise Operating Systems > zEnterprise Systems Management > 518-436-6433 > > > > > This communication may contain privileged and/or confidential information. > It is intended solely for the use of the addressee. If you are not the > intended recipient, you are strictly prohibited from disclosing, copying, > distributing or using any of this information. If you received this > communication in error, please contact the sender immediately and destroy > the material in its entirety, whether electronic or hard copy. This > communication may contain nonpublic personal information about consumers > subject to the restrictions of the Gramm-Leach-Bliley Act. You may not > directly or indirectly reuse or redisclose such information for any purpose > other than to provide the services for which you are receiving the > information. > > 127 Public Square, Cleveland, OH 44114 > If you prefer not to receive future e-mail offers for products or services > from Key > send an e-mail to mailto:[email protected] with 'No Promotional > E-mails' in the > SUBJECT line. > > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [email protected] with the message: INFO IBM-MAIN > ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
