Joel - Well said. On Wed, Apr 22, 2015 at 7:36 AM, Joel Ewing <[email protected]> wrote:
> > I would second the sentiment that it would not be a wise move to > outsource IT when that is a part of the "core business". With web > presence being such a key component of customer service these days, I > would think that would make IT a part of the core business for any > entity where providing services to customers is a major component of > their business. Last time I checked most State governments were heavily > involved in providing services to their customers/tax-payers. > > Putting part of your core business out of your direct control makes it > much more difficult to adapt when the inevitable need for change occurs. > > Outsourcing one part of your IT can restrict future ability to adopt the > most cost-effective IT solution to change. The limitations of typical > outsourcing contracts will make changing any outsourced component of IT > more difficult and probably more expensive -- so there will be strong > pressure to resist changing that component even when that might > otherwise be the best approach.. > > > -- > Joel C. Ewing, Bentonville, AR [email protected] > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [email protected] with the message: INFO IBM-MAIN > ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
