As I have stated numerous times. The "new tools" that IBM is replacing the 
traditional "green screen" apps are designed by a bunch of 
PFCSK's with no concept of enterprise operations.

In addition (although improving), the new tools are not as reliable or 
available as their predecessors. Nor do they perform better.


z/OS, the flagship operating system claims "6 nines" of availability (about 31 
seconds/year). 
This amounts to about  9 1/2 years' worth  of z/OS outages.

The support tools should be as available as the systems they are supporting.

IBM should be embarrassed that they cannot provide this availability.

<snip>
"Service Information Search (SIS) application is going to be unavailable next 
Friday, January 05th, starting at 21:00 Eastern Time through Saturday, ending 
at 02:00 AM Eastern Time."
</snip>

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