Is the ServerAlive parameter set in the SSH server or PuTTY? It should be > 0, 
otherwise you get inactivity timeouts.

Robin

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf 
Of Sean Gleann
Sent: 09 May 2016 17:07
To: [email protected]
Subject: Connectivity problem...

A wide-open subject line, but networking is not my strong point, unfortunately.

I'm looking for some help regarding an intermittent communication failure on 
our z/OS 1.13 system.

We use PuTTY to create a tunnelled connection to TN3270, and PCOMM to provide 
the 3270 emulation.
When using, say, TSO, on the PCOMM panel, everything appears to be going well, 
until it simply... dies.
I get to the point of hitting ENTER or PFnn for whatever reason, and I am 
presented  with a the 'X clock' symbols in the status area, followed by a 
disconnect some short while (< 1  minute) later.

At the time of that disconnect, the PuTTY connection fails also (which would be 
the reason for the PCOMM failure). PuTTY throws up a message box saying 
"Network error: Software caused connection abort" which means precisely nothing 
to me.
>From there, it is possible to use PuTTY's 'Restart Session' option, and then 
>PCOMM's 'Connect' option to get things moving again, until the time of the 
>next failure.

There's nothing showing up on the SYSLOG, and I can't think of anywhere else I 
might look for more/better info.
There doesn't seem to be any pattern to the failure events in terms of 
time-of-day or system loading. It just ... stops.

For what it's worth, z/OS system is hosted by the Dallas Innovation Center, and 
we've recently tried to put the system on a VPN - which is when all this 
trouble started.
I'm trying to get SNMP working in the hope that I can get more info, but
*that* is probably going to be the subject of an upcoming thread...

Can anyone point me in the direction of further diagnostics at all, please?
Any help would be much appreciated.

Sean

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