Am I missing something in the IBM Service Request (PMR) entry. The user is required to enter a product, which implies an OS, but then is forced to select an OS from a dropdown list.
Shouldn't this be intuitive? If I select z/OS ISPF then the entry system should 'know' that the OS is z/OS. -------------------------------------------------------------------------- Lionel B. Dyck (TRA Contractor) Mainframe Systems Programmer Enterprise Infrastructure Support (Station 200) (005OP6.3.10) VA OI&T Service Delivery & Engineering ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN