SHARE has been discussing online availability with IBM face-to-face for years, long before 'KC' debuted. IBM has repeatedly said that they get it, yet problems persist.
One novel suggestion we made was to shift unavoidable IBM outages away from weekends, when the vast majority of mainframe shops perform their own maintenance activities. Our argument was that we most need online access when we encounter a new problem on a Sunday at oh-dark-thirty. Again, that argument seemed to resonate, yet problems persist. I don't know the status of any existing requirement(s) at the moment, but I'm sure that IBM has never actually told us to pound sand. Yet problems persist. . . J.O.Skip Robinson Southern California Edison Company Electric Dragon Team Paddler SHARE MVS Program Co-Manager 323-715-0595 Mobile 626-543-6132 Office ⇐=== NEW [email protected] -----Original Message----- From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf Of Clark Morris Sent: Tuesday, January 03, 2017 8:39 AM To: [email protected] Subject: (External):Re: Knowledge Center [Default] On 28 Dec 2016 12:51:53 -0800, in bit.listserv.ibm-main [email protected] (Itschak Mugzach) wrote: >and they don't like Sundays... (but we work on Sunday, trying to >identify & solve weekend issues and it's usually down)... Someone who is an active SHARE member should submit a requirement that Knowledge Center, Shopz and any maintenance/fix etc. applications must be 24/365.24, i.e. total availability like Microsoft has. Clark Morris > >ITschak > >ITschak Mugzach >Z/OS, ISV Products and Application Security & Risk Assessments >Professional > >On Wed, Dec 28, 2016 at 9:38 PM, Charles Mills <[email protected]> wrote: > >> Seems to for me, I think. >> >> Charles >> >> -----Original Message----- >> From: IBM Mainframe Discussion List [mailto:[email protected]] >> On Behalf Of Paul Gilmartin >> Sent: Wednesday, December 28, 2016 11:25 AM >> To: [email protected] >> Subject: Knowledge Center >> >> Grrr... Every time I get used to the way it had been working, they >> change it. >> Very recently, the striped rectangle near the upper left opened a >> left sidebar which listed, hierarchially, the ToC of the entire z/OS library. >> Now it doesn't. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
