I've long suspected that Ed has a special in with the (right) gods. Our CE 
installed a boatload of microcode last summer. He had been bugging us for a 
window because we were seriously behind. We finally scheduled some time. 4000+ 
patches went on. Took quite a while, but concurrent, so no big deal. 

After apply, CE had to back up the SE. During that process, we got a 'disk 
failure'. We now had no disk version of the running microcode, meaning that we 
could not install any more MCLs. Support Center could not figure out a way to 
restart the copy. Unfortunately, we were told we had to POR back to the old 
level, then reinstall the whole schmear. Meanwhile CE replaced the 'defective' 
disk drive.

So we scheduled a POR of the most important CEC in the shop. Several of us even 
came in overnight Sat/Sun to provide CEs (now multiple) with moral support. 
Installed all MCLs again. Sysprogs went home. CE went to copy SE and AGAIN got 
a disk failure. Support Center then decided that it was not a hardware failure 
after all but some kind of logical SNAFU. Then they figured out a way to get 
the SE copied, and we were finally back in business. 

Moral: I never had to tell the boss that I had screwed up. Priceless. 

.
.
J.O.Skip Robinson
Southern California Edison Company
Electric Dragon Team Paddler 
SHARE MVS Program Co-Manager
323-715-0595 Mobile
626-543-6132 Office ⇐=== NEW
[email protected]


-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf 
Of Ed Jaffe
Sent: Tuesday, February 14, 2017 8:48 AM
To: [email protected]
Subject: (External):Re: New HMC user issue (z12BC)

On 2/14/2017 8:36 AM, Jesse 1 Robinson wrote:
> I would not add SERVICE to any userid unless your staff has to perform your 
> own maintenance activities. If so, god help you.

Hey! I logon as SERVICE and accept, receive, and apply concurrent patches from 
time to time just for the fun of it!

Our PSRs are cool with it (after all, we own the machine, not them). 
It's educational and really not dangerous. Like SMP/E you can restore any 
service that introduces an unwanted behavior. I've practiced doing that, though 
I've never had to do it for real. These hardware fixes seem to be tested pretty 
well...

--
Edward E Jaffe
Phoenix Software International, Inc
831 Parkview Drive North
El Segundo, CA 90245
http://www.phoenixsoftware.com/


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