[email protected] (Anne & Lynn Wheeler) writes:
> trivia: I had worked with Jim Gray at IBM SJR ... before he left for
> Tandem. At Tandem he does a detailed analysis of failure modes, finding
> that hardware was in the process of becoming significantly more reliable
> ... and failures were starting to shift to human error, software bugs,
> and environmental (power, acts of nature, etc) ...  copy of summary from
> that study
> http://www.garlic.com/~lynn/grayft84.pdf

re:
http://www.garlic.com/~lynn/2017c.html#13 Check out Massive Amazon cloud 
service outage disrupts sites
http://www.garlic.com/~lynn/2017c.html#14 Check out Massive Amazon cloud 
service outage disrupts sites

Amazon knocked AWS sites offline because of typo
http://www.zdnet.com/article/amazon-knocked-aws-sites-offline-because-of-typo/

"Unfortunately, one of the inputs to the command was entered incorrectly
and a larger set of servers was removed than intended."

... 

my wife was in gburg JES group when she was con'ed into going to POK to
be in charge of loosely-coupled architecture. While there she did
peer-coupled shared data architecture which saw little uptake (except
for IMS hot-standby) until SYSPLEX and Parallel SYSPLEX. She didn't
remain long, in part because of little uptake and in part because of
constant battles with the communication group trying to force her into
using SNA/VTAM for loosely-coupled operation.

long after we had left IBM, we use to periodically drop in on the guy
responsible for running one of the largest financial transaction
networks. He attributed their 100% availability over extended period of
time to

* geographically separated, triple-replicated IMS hot-standby
* automated operator

... aka  human error.

old reference to having done work on operator automation in the early
70s ...  originally for running automated unattended benchmarking
... that included automated system reboot with possibly reconfiguration
&/or different kernel, between each benchmark.
http://www.garlic.com/~lynn/94.html#2

-- 
virtualization experience starting Jan1968, online at home since Mar1970

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