Perhaps IBM is finally going to find and fix where they produce a brownie instead of a cookie?
Yep, every so often their web server would over-fill a cookie and turn it into a brownie instead. Somehow it would get an excessively long text string in it, and when the browser was asked for that cookie the server would get sick-up and barf. And nothing will work on that system until you get rid of that brownie, or cow-pie as it has now become. And the friendly IBM internal help desk personnel would tell you to clear your cache and cookies and that would solve the problem. Getting them to open a ticket to get to the root cause, in my experience, was a waste of time. So I learned to go in and delete all "IBM" cookies. This kept me from spending the next 4-8 hours recovering what I had been working on. See, sometimes when you are doing tests of systems, you need them to have their cookies. And so when you do the nuke option, you get to start your tests all over again. Or, you weren't testing, you were working on something and now that particular system/application was using your browser as an interface and it has just lost its mind because of the nuke option. I tend to tell help desk people that they need to go to the CEO of their company and have that person do the nuke option and then let me know if they still have a job. I wonder when, in the non-mainframe world, IBM will see that RAS is important to their business. Regards, Steve Thompson --- [email protected] wrote: From: Tom Conley <[email protected]> To: [email protected] Subject: [IBM-MAIN] IBMLINK SIS Failing? Spurious Error 500's Date: Tue, 12 Dec 2017 14:27:26 -0500 > wrote: >> >> I manage to get one search in the keep failing with >> >> Error 500: >> com.ibm.websphere.servlet.session.UnauthorizedSessionRequestException: >> SESN0008E: A user authenticated as >> user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMUniqueIdentifier=20000037pj,cn=people,c=us,l=world >> has attempted to access a session owned by >> user:g03exldrcl003.ahe.boulder.ibm.com:636/IBMuniqueIdentifier=20000037PJ,cn=people,c=US,l=world. >> >> Have to clear browser (Chrome) history and login again to get a second >> search done. Tried IE but get immediate ERROR 500. >> >> Ken, I'm getting the same error, only instead of the mismatch on c=us, c=US, my mismatch is cn=People, cn=people. IBMLink Helpless Desk says that IBMLink is under construction, and to use IFE as the browser in the meantime. This is becoming a serious PITA for me. I get this error every second time I use SIS on a different APAR, so clear cache, logon again, 2nd search crash, clear cache, logon, lather, rinse, repeat. Must be nice to work on a system where if only a few people are impacted, you can ignore the problem and tell them to use a POS browser instead. I'll have to try that next time, see how far I get before I get fired for incompetence. Regards, Tom Conley ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
