And most computer generated emails have a reply to address that does not exist or is not viewed. I.E. [email protected], etc.
On Tue, Jan 9, 2018 at 4:18 PM, Seymour J Metz <[email protected]> wrote: > Please reread my message; I don't want to be notified that mail sent to me > has bounced, I want the sender to be notified. I want to be notified if mail > that *I* sent has bounced. > > The person responsible for finding why an e-mail didn't get through is the > person that sent it, but that's possible only if the receiving e-mail server > sends a proper 5xx response and any relays involved handle it correctly. > > > -- > Shmuel (Seymour J.) Metz > http://mason.gmu.edu/~smetz3 > > ________________________________________ > From: IBM Mainframe Discussion List <[email protected]> on behalf of > Jesse 1 Robinson <[email protected]> > Sent: Tuesday, January 9, 2018 5:14 PM > To: [email protected] > Subject: Re: Changing password on IBM Link > > This is not my arena, but one cyber guy here has said that our email system > fends off hundreds, thousands of spam/suspect emails a day. Would you really > want to get notified for every one if 99.99% were really trash? > > The solution I want is to diagnose the fate of a single note that I know I > should receive but don't. In the case of the missing IBM verification, no one > has been able to do that. ;-( > > . > . > J.O.Skip Robinson > Southern California Edison Company > Electric Dragon Team Paddler > SHARE MVS Program Co-Manager > 323-715-0595 Mobile > 626-543-6132 Office ⇐=== NEW > [email protected] > > > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[email protected]] On > Behalf Of Seymour J Metz > Sent: Tuesday, January 09, 2018 12:22 PM > To: [email protected] > Subject: (External):Re: Changing password on IBM Link > > Filtering is like a lot of things; it's wonderful when down right, and a > nightmare when done wrong. Silently dropping e-mail, or moving it to a spam > folder, is just plain wrong. The proper way to do filtering is to detect an > issue during the SMPT transaction and to send an appropriate message, with > appropriate code and sub-code, so that legitimate senders know that they are > not getting through and why. > > Also, of course, any reasonable e-mail client or relay will report the error > response upstream, not just ignore it. Alas, there's a lot of broken e-mail > software out there. > > > -- > Shmuel (Seymour J.) Metz > http://mason.gmu.edu/~smetz3 > > ________________________________________ > From: IBM Mainframe Discussion List <[email protected]> on behalf of > Alan(GMAIL)Watthey <[email protected]> > Sent: Tuesday, January 9, 2018 8:02 AM > To: [email protected] > Subject: Re: Changing password on IBM Link > > I'm not saying it is the same problem that you are getting but we have the > problem of not receiving certain emails from the PMR registration process. > They never get through from anyone (although someone once said they tried 50 > times and eventually one got through). > > This first raised its head sending from my personal email address to my > company email address. When I cornered a Microsoft Exchange guy here he did > some checking and said it was being rejected because the email was coming > from an origin IP address that was not registered. They had recently added > checking to their email system and these failed the check. So, for example, > if the email comes from [email protected] then the IP addresses of all the foo.bar > email servers have to be registered under the foo.bar name. This is done in > the public facing DNS by the owner of the foo.bar domain. I had to go to my > personal DNS entry and add the appropriate entry. Since then my emails have > got through fine. Fortunately my ISP had a webpage explaining how to add > this because it was all new to me. > > More and more email systems are apparently checking this DNS entry is correct > to prevent spoofing. It stops me sending an email pretending to be from > [email protected] (for example) as that would originate in my ISP's > email server which is not an IP address registered by the owners of > microsoft.com. I think I can live with that restriction. > > If you've never heard of it then read up about SPF (Sender Policy Framework) > in Wikipedia. > > I have no idea who to contact in IBM to check their end. I tried sending > some emails (haha) to no avail. We still have problems. > > I tried sending a password reset email from 'Service Request' to my company > email 15 minutes ago and it never got through so the problem still appears to > exist. > > Windows NSLOOKUP (maybe others) will show you the SPF settings for US.IBM.COM > (or any other domain). > > When I checked just now US.IBM.COM has the following specified: > "v=spf1 ip4:148.163.158.5 ip4:148.163.156.1 a:d25xlcore010.ca.ibm.com > a:isource.boulder.ibm.com a:y01exnat001.ahe.pok.ibm.com > a:y01acxsmtp001.ahe.pok.ibm.com a:y01acxsmtp002.ahe.pok.ibm.com > a:g01zcdsmtp002.ahe.pok.ibm.com ip4:129.33.239.88" > > I'm still working on our problem trying to find the correct people to resolve > it. At this stage I can confidently say it's either us or IBM!! > > However, I can say that I just checked the last PMR update email (header) > that got through and it came from srdonotreply @ us.ibm.com from IP > 148.163.158.5 which is in their list above. Also I sent a password reset to > my personal email address and it said it came from ibmacct @ us.ibm.com from > IP 167.89.77.139 which is not in their list. I guess my ISP doesn't check > (yet). It appears they might outsource this password service hence the > problem lies there as that IP address is someone called sendgrid.net. > > I will keep digging but it is low priority. > > Anyway, I would advise checking with whoever looks after your email system > and ask them to check in their logs as to why the email is being rejected. > It might be as above or it might be something else. > > Regards, > Alan Watthey > > -----Original Message----- > From: Jesse 1 Robinson [mailto:[email protected]] > Sent: 09 January 2018 1:45 am > Subject: Changing password on IBM Link > > I need to change my password on IBM Link. After 20 years managing the same > userid, I find that there is now a new confirmation process that did not > exist a few months ago. I am sent an email to verify my email address. > Unfortunately that email never reaches my Inbox. I've tried over and over; it > never shows up. A problem ticket with my email folks has not resolved the > issue. > > It's reminiscent of an old problem with IBM Main, where the confirmation > email for a new subscription also does not show up. I learned some time ago > that just that particular note is lacking a 'Sender' and is therefore treated > here as spam. I can't prove it's the same issue with the IBM.COM > confirmation, but it smells familiar. > > Anyone else having issues? > > . > . > J.O.Skip Robinson > Southern California Edison Company > Electric Dragon Team Paddler > SHARE MVS Program Co-Manager > 323-715-0595 Mobile > 626-543-6132 Office <===== NEW > [email protected]<mailto:[email protected]> > > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [email protected] with the message: INFO IBM-MAIN > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [email protected] with the message: INFO IBM-MAIN -- Mike A Schwab, Springfield IL USA Where do Forest Rangers go to get away from it all? ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
