Cameron, I'll take a wild guess that you (or somebody else if not you) have installed Personal Communications without its Japanese font files. Yes, when you install Personal Communications you can select or deselect specific national language font file collections. You (or somebody else if not you) should be able to go back into the installation program to add the missing font file collection(s).
My second wild guess is that your Microsoft Windows installation doesn't have the Japanese language group installed (fonts, keyboard, etc.) For example, in Microsoft Windows 10 (latest) you would select Settings (from the main Windows menu) -> Time & Language -> Language -> Add a preferred language. Then you can add Japanese from there. No, you don't have to switch your Windows display language to Japanese, but it's quite likely, especially for proper keyboard support, that you'll need Microsoft's Japanese language group installed. If you've checked both of those areas already then I've run out of my "wild" guesses. :-) -------------------------------------------------------------------------------------------------------- Timothy Sipples IT Architect Executive, Digital Asset & Other Industry Solutions, IBM Z & LinuxONE -------------------------------------------------------------------------------------------------------- E-Mail: sipp...@sg.ibm.com ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN