When the CPU phones home....

[Nick Laflamme]

This year's urgent question is, "When the mainframe calls in a service 
problem to IBM, what data gets transmitted to IBM?"

Is this information published somewhere? I haven't even figure out who 
within our local IBM team I'd ask such a question of, but maybe IBM 
published the spec in case of auditors wanting to know that or something.

Thanks,
Nick

ps -- yes, it's come up about three different times this year. I suspect 
it's the same provocateur each time, but this time, that itch is finally 
getting scratched.