Alan,

Unfortunatly there is no dump. First of all because we can't risk the VM 

to be unresponsive (or even IPL) because our zlinux machines must be up 

24x7. One of them has almost daily problems with performance (or so they 

claim) and an other is not allowed to log off at all. (Some wiseguy sold 

the system without downtime and also without failover so we can't even do
 
maintainance on this VM without creating issues on that machine)

Also this is an issue on a zVM 4.4 system. Last week I had a hard time 

convincing IBM we do have a supportcontract on supported software so you 

can imagine the problems I would have in reporting an issue on unsupporte
d 
software.

And since the user eventually logged off I can't get a dump at a 
convenient time in the future should there be one.

Even so, next time I have a user like this I will be on zVM 5.2 so then I
 
can safely open a PMR. Also our VM configuration will be probably support
 
full failover for the linuxguests by then so that we can failover to a 

different VM if we need to.

Thanks, Berry.

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