My experience with IBMLink feedback is that it goes into a black hole. I 

have left some open for years, with no progress made in fixing the bugs. 

My recent queries don't give me much hope, either. 

I will, however, continue to open feedbacks, even though this list is 
clearly much better at answering my questions than IBM is. 

When IBMLink first came out on the web, and again when IBMLink 2000 came 

out, I provided quite a bit of feedback. So far as I can tell, not one of
 
my suggestions has led to any change to the application. 

I read somewhere that IBM is now making most of its money from services, 

rather than hardware of software. If IBMLink is an example of IBM service
 
in action, I don't think I want to buy any services from IBM. 

And yes, we do pay for the privilege of using IBMLink to fix IBM's bugs. 

Sigh!

On Thu, 4 Jan 2007 13:33:36 -0500, Alan Altmark <[EMAIL PROTECTED]>
 
wrote:

>On Thursday, 01/04/2007 at 09:31 CST, Mike Walter <[EMAIL PROTECTED]
m>
>wrote:
>> Oh, by all means any and everyone with an issue **should** provide
>feedback.
>>
>> I merely presume that some list members will be too busy to open an
>IBMLink
>> feedback for something they report on the list.  Providing IBMLink wit
h
>a
>> single, comprehensive list might help to prevent those issues from bei
ng
>
>> dropped through the cracks,  Also the size of a single, comprehensive
>summary
>> might force the issue to become clear enough to merit swift action!
>
>Inquiries have been made to the IBMLink folks to find out how they would

>like to handle these concerns.
>
>If anyone depends on VPL, note that it is going away, too.  We ship sour
ce
>anyway, so that shouldn't be too big of a problem for z/VM installations
.
>
>Alan Altmark
>z/VM Development
>IBM Endicott
>========================
=========================
========================

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