> Thanks for your response. Unfortunately, I do not Linux installed so > this is not an option.
Easily fixed. Send me an address offline and I'll send you a tape. > What I notice is that the status of these stuck printers seem to be > stuck in "sending" state forever but they do respond to a ping. Yeah. Ping tells you nothing in this situation other than you have a working path between you and the printer. The problem is layer 4 and above. > Maybe the only solution is automating sending RSCS commands and > processing the results and if it still doesn't print to send > messages/e-mail saying there is a physical problem. Yup.