That sounds about like the "enthusiastic, customer oriented" support that VM ADSM/TSM users got 10 years ago. Maybe Tivoli should realize that IBM is a marketing company and get with it.
Jim

David Boyes wrote:
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Paul's experience is more consistent with what we're observing as well.
Following conversations with TSM support, I don't have a lot of hope for
improvement - getting answers like "have you considered moving the
server to z/OS?" after telling them that the system has only IFLs
available tends to tell me they don't really want to support this
platform...8-(

=20

--
Jim Bohnsack
Cornell University
(607) 255-1760
[EMAIL PROTECTED]

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