> Any experienced > support person who does not do that, or who cannot > function with the system defaults as delivered by > IBM, is way too set in his/her ways. It is not yours > to dictate to the users.
Technically you might be right, but I think any of us who have worked a certain way for a while (sometimes a great while) get to the point where some things are basically reflex. Being forced to actually THINK about each action would a) slow down our work terribly, b) probably cause us to make mistakes and cause grief. Today I was doing some work on a 2nd level bare-bones system, and I found myself hitting my head every time I tried to use something I am used to in a tailored system, which was not available. (Particularly local 'front-end' routines to assorted functions). Shimon
