Thanks Alan. I don't know what was done other than a LOAD so I'm not sure we got a dump. Should I open a PMR to get assistance on viewing operators console logs?
-----Original Message----- From: The IBM z/VM Operating System [mailto:[email protected]] On Behalf Of Alan Altmark Sent: Monday, September 21, 2009 2:35 PM To: [email protected] Subject: Re: z/VM Stopped Responding On Monday, 09/21/2009 at 02:24 EDT, "Kreiter, Chuck" <[email protected]> wrote: > Last week, while I was out of the office, we had our first unplanned z/VM > outage. > > We are running z/VM 5.3 with about 20 guests. Symptoms were that a user tried > to access a Linux guest to do a production code move around 10:00 PM. He was > unable to get in. Then, the operators received lightening bolt messages and > nothing on z/VM or any of the Linux systems were available. > > The ultimate resolution was to re-IPL. All was fine afterwards. > > My dilemma is that I'm not accustomed to debugging z/VM. I'd really like to > look at the system logs for that time to see if there are any messages. I > know that can be done, but for the life of me can not find any procedures to > do it. When this happens, you need to do a system restart to get a dump, and open a PMR. You don't have to debug it; that's what you pay us for. :-) Looking at your operator's console logs and performance monitor data for hints would be a Good Thing. Make sure you process any EREP records. Alan Altmark z/VM Development IBM Endicott
