Hi folks
I'm trying to get my Icinga 2 server to play nicely with my PagerDuty
account. The PagerDuty/Icinga integration guide on the PD website is for
Icinga 1, so I've been using the suggested configuration from this post
https://lists.icinga.org/pipermail/icinga-users/2014-May/008201.html
So far, all of my attempts to get events to be accepted by the PagerDuty
server using this configuration have failed. I have, however, been able to
have events accepted when I try to run pagerduty_icinga.pl from the
terminal, but only if I specify the HOSTSTATE AND NOTIFICATIONTYPE values
in uppercase:
/usr/local/bin/pagerduty_icinga.pl enqueue -f pd_nagios_object=host -f
HOSTNAME=pagerduty_test -f HOSTSTATE=DOWN -f NOTIFICATIONTYPE=PROBLEM -f
CONTACTPAGER=<apikey>
The same command with HOSTSTATE and NOTIFICATIONTYPE values in lowercase
causes the event to be rejected by the server. From the syslog on the
Icinga 2 server:
Aug 21 23:36:03 mon-icinga2 pagerduty_icinga[15416]: Icinga event in file
/tmp/pagerduty_icinga/pd_1408689363_15416.txt REJECTED by the PagerDuty
server. Server says: The NOTIFICATIONTYPE field must be present and must
be one of: PROBLEM, ACKNOWLEDGEMENT, RECOVERY, NOP.
Is there a way to get Icinga 2 to pass the variable values in uppercase
rather than lowercase?
Thanks in advance for any assistance!
Dan
pagerduty.conf:
object NotificationCommand "notify-service-by-pagerduty" {
import "plugin-notification-command"
command = "/usr/local/bin/pagerduty_icinga.pl enqueue -f
pd_nagios_object=service -f NOTIFICATIONTYPE=$NOTIFICATIONTYPE$ -f
HOSTNAME=$HOSTNAME$ -f SERVICEDESC=$SERVICEDESC$ -f
SERVICESTATE=$SERVICESTATE$"
env = {
"CONTACTPAGER" = "$user.pager$"
"NOTIFICATIONTYPE" = "$notification.type$"
"SERVICEDESC" = "$service.name$"
"HOSTNAME" = "$host.name$"
"HOSTALIAS" = "$host.display_name$"
"SERVICESTATE" = "$service.state$"
"SERVICEOUTPUT" = "$service.output$"
}
}
object NotificationCommand "notify-host-by-pagerduty" {
import "plugin-notification-command"
command = "/usr/local/bin/pagerduty_icinga.pl enqueue -f
pd_nagios_object=host -f HOSTNAME=$HOSTNAME$ -f HOSTSTATE=$HOSTSTATE$ -f
NOTIFICATIONTYPE=$NOTIFICATIONTYPE$"
env = {
"CONTACTPAGER" = "$user.pager$"
"NOTIFICATIONTYPE" = "$notification.type$"
"HOSTNAME" = "$host.name$"
"HOSTALIAS" = "$host.display_name$"
"HOSTSTATE" = "$host.state$"
"HOSTOUTPUT" = "$host.output$"
}
}
object User "pagerduty" {
display_name = "PagerDuty Notification User"
pager = "<apikey>"
}
apply Notification "pagerduty-service" to Service {
command = "notify-service-by-pagerduty"
states = [ OK, Warning, Critical, Unknown ]
types = [ Problem, Acknowledgement, Recovery, Custom ]
period = "24x7"
users = [ "pagerduty" ]
assign where service.vars.enable_pagerduty == true
}
apply Notification "pagerduty-host" to Host {
command = "notify-host-by-pagerduty"
states = [ Up, Down ]
types = [ Problem, Acknowledgement, Recovery, Custom ]
period = "24x7"
users = [ "pagerduty" ]
assign where host.vars.enable_pagerduty == true
}
object Service "pagerduty-test-service" {
import "generic-service"
check_command = "ping4"
host_name = "pagerduty-test-host"
vars.enable_pagerduty = true
}
object Host "pagerduty-test-host" {
import "generic-host"
address = "127.0.0.1"
vars.enable_pagerduty = true
}
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