Right now we have service escalations that get applied to all services from 
certain hostgroups. That is working fine. Just recently I tried changing our 
configuration to further limit these escalations to services within a specific 
service group. When I made the change I started getting escalations for hosts 
that were not in the hostgroup too. I was expecting that the escalation would 
only apply if both the hostgroup and the servicegroup matched. Is this behavior 
expected? We are running icinga version 1.8.4.

Here is a diff of the configuration change:

define hostgroup{
        hostgroup_name priority_4
        alias 24x7 oncall support
        members sr1,sr2
}
define serviceescalation{
        contact_groups webops, oncall.pager
        first_notification 1
        hostgroup_name priority_4
        notification_interval 10
        last_notification 3
-       service_description *
+       servicegroup_name inherit_host_escalations
}
define serviceescalation{
        contact_groups webops, webops.pager
        first_notification 4
        hostgroup_name priority_4
        notification_interval 60
        last_notification 0
-       service_description *
+       servicegroup_name inherit_host_escalations
}

define service{
        use passive-service
        host_name ag-cc-vm1, ..
        service_description SYSHEALTH
        check_command none
        event_handler none
        contact_groups naglog
        notification_options c,r
        notification_interval 0.0
        freshness_threshold 3600
+       servicegroups inherit_host_escalations
}

--------
Martin Andrews
[email protected]<mailto:[email protected]>

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