You say the host went down...do you have a host check as well? If the host check fails, a service check won't notify, at least in the default configuration I believe. You should get a host down notification (if configured) and that's it.

On 7/14/2016 8:27 AM, Szabó Gergő wrote:
Hi Michael!

Sorry, but I can't publish these config files due to company's privacy. :(
There are no any special configuration, Till I didn't expand
configuration with service dependency, we got a lot of notifications
from monitored devices, but now the problem is that we don't get if is
necessary. I have searched for this case on the internet, how it should
to use, but when I compared with existing (and previously mentioned
test) configuration, there were no differences in logic, also by Nagios
books the config seems like it should. I have been using and configuring
Icinga for many years, so I think, that it may be a bug or something
else, which is occuring only at large networks (there are ~1000 hosts,
~3000 services and ~10000 host/service dependencies).

Perhaps... any idea, that what can cause this abnormal behaviour?

Thanks for reply!


Gergo

2016-07-13 19:17 GMT+02:00 Michael Friedrich
<[email protected] <mailto:[email protected]>>:

    Am 13.07.2016 um 17:37 schrieb Szabó Gergő:

        Hi all!

        I have previously configured some service dependencies as it seems
        below (for example):

        define servicedependency{
                host_name                       myHost
                service_description             pingv4
                dependent_host_name             myHost
                dependent_service_description   service1, service2
                notification_failure_criteria   w,u,c
        }

        The problem is that today the myHost went down for some minutes and
        didn't come any notification related to myHost reachability. If I
        searched for notifications in Icinga, there were all of related
        notifications in the Alert history.
        So, the main problem is, that if myHost fails on pingv4 service too,
        doesn't come any notification about it (of course neither of
        dependent
        services).

        Last month I tested similar configuration in Icinga and it worked. I
        don't know, where is the configuration wrong (if it is anywhere).

        Did anybody hear about similar Icinga bug?


    Can you provide some more configuration items and logs to allow the
    reader reproduce the problem more easily? :)

    Kind regards,
    Michael


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