Hello, I'm in the process to move our monitoring setup to icinga2. I still have a problem related to notifications.
We have two masters in a ha-setup which should sent the notifications. Notification should be sent to the support stuff a few times, once per hour. Additionally one notification should be sent to the ticket system. icinga2 --version icinga2 - The Icinga 2 network monitoring daemon (version: r2.6.3-1) Copyright (c) 2012-2017 Icinga Development Team (https://www.icinga.com/) License GPLv2+: GNU GPL version 2 or later <http://gnu.org/licenses/gpl2.html> This is free software: you are free to change and redistribute it. There is NO WARRANTY, to the extent permitted by law. Application information: Installation root: /usr Sysconf directory: /etc Run directory: /run Local state directory: /var Package data directory: /usr/share/icinga2 State path: /var/lib/icinga2/icinga2.state Modified attributes path: /var/lib/icinga2/modified-attributes.conf Objects path: /var/cache/icinga2/icinga2.debug Vars path: /var/cache/icinga2/icinga2.vars PID path: /run/icinga2/icinga2.pid System information: Platform: Debian GNU/Linux Platform version: 8 (jessie) Kernel: Linux Kernel version: 3.16.0-4-amd64 Architecture: x86_64 Build information: Compiler: GNU 4.9.2 Build host: smithers Packages from packages.icinga.com configuration file snippets: /etc/icinga2/zones.d/master/notifications.conf: apply Notification "mail-support" to Service { import "mail-service-notification" user_groups = host.vars.notification.mail.groups users = host.vars.notification.mail.users interval = 3600 times = { begin = 0m end = 7h } assign where host.vars.notification.mail } apply Notification "mail-rt" to Service { import "mail-service-notification" user_groups = [ "dtn_rt3_group" ] interval = 0 // disable re-notification times = { begin = 0m end = 1h } assign where host.vars.notification.mail } user group dtn_support_group currently contains one user (myself). I get the notification mails. user group dtn_rt3_group contains the user with mail address for the ticket system. Unfortunately no mails were sent there. In icingaweb2 for the service check I see both user group listed and both users too. Here are the two resulting notification of the above apply rules for one service check: icinga2 object list --name "DTN_win7-2*Diskspace C*" --type Notification Object 'DTN_win7-2!Diskspace C!mail-support' of type 'Notification': % declared in '/etc/icinga2/zones.d/master/notifications.conf', lines 46:1-46:44 * __name = "DTN_win7-2!Diskspace C!mail-support" * command = "mail-service-notification" % = modified in '/etc/icinga2/zones.d/global-templates/templates.conf', lines 63:3-63:39 * command_endpoint = "" * host_name = "DTN_win7-2" % = modified in '/etc/icinga2/zones.d/master/notifications.conf', lines 46:1-46:44 * interval = 3600 % = modified in '/etc/icinga2/zones.d/master/notifications.conf', lines 52:3-52:17 * name = "mail-support" * package = "_etc" % = modified in '/etc/icinga2/zones.d/master/notifications.conf', lines 46:1-46:44 * period = "24x7" % = modified in '/etc/icinga2/zones.d/global-templates/templates.conf', lines 70:3-70:17 * service_name = "Diskspace C" % = modified in '/etc/icinga2/zones.d/master/notifications.conf', lines 46:1-46:44 * states = [ "OK", "Warning", "Critical", "Unknown" ] % = modified in '/etc/icinga2/zones.d/global-templates/templates.conf', lines 65:3-65:45 * templates = [ "mail-support", "mail-service-notification" ] % = modified in '/etc/icinga2/zones.d/master/notifications.conf', lines 46:1-46:44 % = modified in '/etc/icinga2/zones.d/global-templates/templates.conf', lines 62:1-62:49 * times % = modified in '/etc/icinga2/zones.d/master/notifications.conf', lines 53:3-56:3 * begin = 0 * end = 25200 * type = "Notification" * types = [ "Problem", "Acknowledgement", "Recovery", "Custom", "FlappingStart", "FlappingEnd", "DowntimeStart", "DowntimeEnd", "DowntimeRemoved" ] % = modified in '/etc/icinga2/zones.d/global-templates/templates.conf', lines 66:3-68:57 * user_groups = [ "dtn_support_group" ] % = modified in '/etc/icinga2/zones.d/master/notifications.conf', lines 49:3-49:50 * users = null % = modified in '/etc/icinga2/zones.d/master/notifications.conf', lines 50:3-50:43 * vars = null * zone = "dtn" % = modified in '/etc/icinga2/zones.d/master/notifications.conf', lines 46:1-46:44 Object 'DTN_win7-2!Diskspace C!mail-rt' of type 'Notification': % declared in '/etc/icinga2/zones.d/master/notifications.conf', lines 76:1-76:39 * __name = "DTN_win7-2!Diskspace C!mail-rt" * command = "mail-service-notification" % = modified in '/etc/icinga2/zones.d/global-templates/templates.conf', lines 63:3-63:39 * command_endpoint = "" * host_name = "DTN_win7-2" % = modified in '/etc/icinga2/zones.d/master/notifications.conf', lines 76:1-76:39 * interval = 0 % = modified in '/etc/icinga2/zones.d/master/notifications.conf', lines 81:3-81:14 * name = "mail-rt" * package = "_etc" % = modified in '/etc/icinga2/zones.d/master/notifications.conf', lines 76:1-76:39 * period = "24x7" % = modified in '/etc/icinga2/zones.d/global-templates/templates.conf', lines 70:3-70:17 * service_name = "Diskspace C" % = modified in '/etc/icinga2/zones.d/master/notifications.conf', lines 76:1-76:39 * states = [ "OK", "Warning", "Critical", "Unknown" ] % = modified in '/etc/icinga2/zones.d/global-templates/templates.conf', lines 65:3-65:45 * templates = [ "mail-rt", "mail-service-notification" ] % = modified in '/etc/icinga2/zones.d/master/notifications.conf', lines 76:1-76:39 % = modified in '/etc/icinga2/zones.d/global-templates/templates.conf', lines 62:1-62:49 * times % = modified in '/etc/icinga2/zones.d/master/notifications.conf', lines 83:3-86:3 * begin = 0 * end = 3600 * type = "Notification" * types = [ "Problem", "Acknowledgement", "Recovery", "Custom", "FlappingStart", "FlappingEnd", "DowntimeStart", "DowntimeEnd", "DowntimeRemoved" ] % = modified in '/etc/icinga2/zones.d/global-templates/templates.conf', lines 66:3-68:57 * user_groups = [ "dtn_rt3_group" ] % = modified in '/etc/icinga2/zones.d/master/notifications.conf', lines 79:3-79:35 * users = null * vars = null * zone = "dtn" % = modified in '/etc/icinga2/zones.d/master/notifications.conf', lines 76:1-76:39 I enabled debuglog feature Hers the log part when state switched from soft to hard state: [2017-05-09 16:26:34 +0200] debug/DbEvents: add log entry history for 'DTN_win7-2!Diskspace C' [2017-05-09 16:26:34 +0200] debug/DbEvents: add checkable check history for 'DTN_win7-2!Diskspace C' [2017-05-09 16:26:34 +0200] debug/GraphiteWriter: Add to metric list:'icinga2.DTN_win7-2.services.Diskspace_C.nscp.perfdata.C:__Used_Space.value 36528696852.480003 1494339994'. [2017-05-09 16:26:34 +0200] debug/DbEvents: add state change history for 'DTN_win7-2!Diskspace C' [2017-05-09 16:26:34 +0200] notice/Checkable: State Change: Checkable DTN_win7-2!Diskspace C hard state change from WARNING to WARNING detected. [2017-05-09 16:26:34 +0200] information/Checkable: Checking for configured notifications for object 'DTN_win7-2!Diskspace C' [2017-05-09 16:26:34 +0200] debug/Checkable: Checkable 'DTN_win7-2!Diskspace C' has 2 notification(s). [2017-05-09 16:26:34 +0200] notice/Notification: Attempting to send notifications for notification object 'DTN_win7-2!Diskspace C!mail-support'. [2017-05-09 16:26:34 +0200] information/Notification: Sending 'Problem' notification 'DTN_win7-2!Diskspace C!mail-support for user 'Markus.Lude' [2017-05-09 16:26:34 +0200] debug/DbEvents: add notification history for 'DTN_win7-2!Diskspace C' [2017-05-09 16:26:34 +0200] debug/DbEvents: add contact notification history for service 'DTN_win7-2!Diskspace C' and user 'Markus.Lude'. [2017-05-09 16:26:34 +0200] debug/DbEvents: add log entry history for 'DTN_win7-2!Diskspace C' [2017-05-09 16:26:34 +0200] information/Notification: Completed sending 'Problem' notification 'DTN_win7-2!Diskspace C!mail-support' for checkable 'DTN_win7-2!Diskspace C' and user 'Markus.Lude'. nothing mentioned here about the second notification object would be nice to see an entry showing why the second one isnt sent any ideas/hints on how to debug this? Regards, Markus _______________________________________________ icinga-users mailing list icinga-users@lists.icinga.org https://lists.icinga.org/mailman/listinfo/icinga-users
