Lorenzo Santi
System Administrator

www.jobrapido.net
tel +39 02 72625 517 
fax +39 02 72625 002 
Via Paleocapa 7, 20121 Milano, Italy 



> -----Original Message-----
> From: Wolfgang [mailto:w...@gmx.net]
> Sent: giovedì 1 settembre 2011 19:15
> To: icinga-users@lists.sourceforge.net
> Subject: Re: [icinga-users] service notification in icinga 1.4.2
> 
> Am 01.09.2011 15:31, schrieb Lorenzo Santi | Jobrapido:
> > Is not one check.is a sporadic problem that happened sometimes and I
> notice
> > today looking for the all ok check after a resolving my critical.
> This is a
> > strange behavior.
> > I put some of my configuration. For example I insert the check that
> cause me
> > the problem today. Maybe I'm doing something wrong:
> >
> > One of the service that sometimes have some problem:
> >
> > define service {
> >          hostgroup_name                  jr-allsites
> >          service_description             Searchpage
> >          use                             service-common
> >          check_command                   check-searchpage
> >          max_check_attempts              8
> >          check_interval                  3
> >          retry_interval                  2
> >          event_handler_enabled           0
> >          notifications_enabled           1
> >          name                            searchpage-up
> >          register                        1
> > }
> >
> >
> > The service-common template:
> >
> > define service {
> >          name                            service-common
> >          initial_state                   o
> >          max_check_attempts              4
> >          check_interval                  20
> >          retry_interval                  4
> >          active_checks_enabled           1
> >          passive_checks_enabled          1
> >          check_period                    24x7
> >          notification_interval           0
> >          notification_period             24x7
> >          notification_options            w,u,r,c
> >          notifications_enabled           1
> >          contact_groups                  jobrapido-admins
> >          register                        0
> > }
> >
> >
> > Maybe the duality of some check_interval or other lines can cause
> some
> > problem. I got not a warning in my config when I check it.
> > Maybe is something to do with flapping?
> >
> >
> > Thanks and let me know
> >
> >
> > Lorenzo Santi
> > System Administrator
> >
> >
> > -----Original Message-----
> > From: Wolfgang [mailto:w...@gmx.net]
> > Sent: giovedì 1 settembre 2011 13:49
> > To: icinga-users@lists.sourceforge.net
> > Subject: Re: [icinga-users] service notification in icinga 1.4.2
> >
> >
> > -------- Original-Nachricht --------
> >> Datum: Thu, 1 Sep 2011 10:37:58 +0200
> >> Von: "Lorenzo Santi | Jobrapido"<lorenzo.sa...@jobrapido.net>
> >> An: icinga-users@lists.sourceforge.net
> >> Betreff: [icinga-users] service notification in icinga 1.4.2
> >> Hi all,
> >>
> >> Sometimes i experieced this problem about notification:
> >>
> >> Icinga notify me a correct critical but not return me an ok when the
> >> problem
> >> is over. This only on the email because the icinga gui show me ok
> and
> >> correct status. I also cheched if it can be a postfix problem but
> no. in
> >> the
> >> message log I see the critical but there is no trace of the ok
> >> notification.
> >> The notification was not send or not programmed to icinga to send.
> >>
> >> This problem is sporadic and not on all service. All the service use
> the
> >> same template about check and alerting.
> >>
> >>
> >>
> >> Maybe there is a sending queue and if that is full, icinga "forgot"
> to
> >> send
> >> email ? is a know bug?
> >>
> >>
> >>
> >> I cut and paste the message log about the critical and
> >>
> >>
> >>
> >> Aug 31 17:48:15 xxxxx icinga: SERVICE NOTIFICATION:
> >> lorenzo;xxxxxx;Searchpage;CRITICAL;new-service-notify;(No output
> returned
> >> from plugin)
> >>
> >>
> >>
> >> Thanks and Let me know
> >>
> >>
> >>
> >>    _____
> >>
> >>
> >> Lorenzo Santi
> > Please have a look at the documentation
> > (http://docs.icinga.org/1.4.0/en/notifications.html) and verify that
> none of
> > these checks suppresses dispatching of the messages.
> >
> Due to the value of max_check_attempts I guess that the services in
> question are still in a soft state. The GUI will show the current state
> but it is not yet time to send a notification.


No soft state. 
>From the gui:
Current Status:   OK   (for 1d 15h 57m 30s)
Current Attempt:        1/8  (HARD state)

But:
last email notification still the critical one. The gui do perfect work




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