Thanks!
I am looking specifically for Inventory tracking in the GUI. An example
life cycle that might explain better what I am looking for:
* Server1 goes down due to problem X
* Icinga alerts about problem X
* Admin acknowledges the issue, troubleshoots, and finds out that a
memory module needs to be replaced
* Admin goes to another page within Icinga and creates an inventory
tracking "ticket" of sorts that has a relationship with Server1
* The comments within this additional "ticket" persist, even when the
server is back online and no longer in a "Down" state. The comments
can include things like RMA #, Tracking #, dates, etc. It could even
just be a single free-form field.
* The inventory "tickets" are easily searchable and their
relationships easily defined. You can view Server1 and all inventory
tickets that have been created for him in the past, along with their
comments.
I saw that Nagios has addons for automatically creating a ticket in RT
when a host goes down, but this abstracts the relationship a bit since
it's another separate software piece, and doesn't give the nice ability
to view any tracking tickets that have been created for a host directly
from Icinga.
On 1/19/2012 4:43 PM, Michael Friedrich wrote:
On 19.01.2012 23:25, Russell Jones wrote:
Hi all,
I am attempting to find an addon for Icinga that will allow for better
inventory/RMA tracking of the servers that are monitored. For example,
being able to better access/edit a downed server's hardware tracking
details (New part #, tracking #, etc) and file the data away for later
access. As it is right now, you can add comments to a server that has
gone down, but once it's back up their doesn't appear to be a way to
access a screen that lists all servers that have gone down in the past
along with their comments.
that's not really the intention of a monitoring engine and the gui
status/historical layer to be a CMDB as well.
ofc i understand the need for this somehow but the past has proven that
everyone got it's one CMDB (mostly already existing internals) and then
fiddles that with notes_url, comments and other config generation.
for large system management, people tend to speak of puppet or chef. but
my personal experience is relatively none with those.
The addons list under Nagios for Inventory Management doesn't contain
anything. Am I missing an addon or configuration for Icinga that would
meet this need?
inventory or configuration management?
check_mk with it's inventory *could* meet the topic requirements, but i
doubt that this is fully the inventory type you've been describing
especially for the gui layer.
Thanks!
Russell
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