Hi,
In Icinga (both Classic and Web), the overall view of the services has 3
separate numbers denoted (Unacknowledged / Acknowledged / Handled).
I've disabled event handlers entirely at the global and host / service
level configuration, yet half of the services / hosts that are monitored
show up as Handled, and the other half show up as Unacknowledged in this
overall view. I've been unable to find a pattern that determines how a
service is handled vs unacknowledged in practice, looking through the
source code, and through the thorough documentation, and googling
related search terms. I'm using the latest stable release of Icinga and
Icinga-web.
Could someone please explain the difference between handled and
unacknowledged, and if it is possible to completely disable handled
services unless an event handler is explicitly defined and is enabled
via the global configuration?
Thanks for your assistance!
Phil
Philip Matuskiewicz
Systems Developer - MTA Bus Time (http://bustime.mta.info)
philip.matuskiew...@nyct.com
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