Hi,

blind guess : did you also properly set the service_notification_options in
the contact definition?

Cheers,
Chris


2013/5/23 Jeremy Page <jeremy.p...@gilbarco.com>

> I am not sure what I'm doing wrong, I get notified when it's warning or
> critical but not unknown... I can't figure out why. Any suggestions on
> how to troubleshoot this? Since it's working as expected when the system
> is in a critical or warn state I know it's actually doing the check
> etc.  I verified that the check command is exiting with a status of 3.
> This is being done inside the "workhours" time period.
>
> define service{
>          hostgroup_name hostgroup-win-2003,hostgroup-win-2008
>          service_description     Windows CPU check
>          check_command check_snmp_load_v1!stand!55!95!!$USER2$
>          use                     generic-service-pnp
>          notification_options    u,w,c,r
>          notification_period     workhours
>          contacts jeremy.p...@gilbarco.com
>          check_interval          15
>          retry_check_interval    10
>          }
>
> and the command definition:
> define command {
>          command_name    check_snmp_load_v1
>          command_line    $USER1$/check_snmp_load.pl -H $HOSTADDRESS$ -C
> $ARG5$ -T $ARG1$ -w $ARG2$ -c $ARG3$ $ARG4$ -f
>          }
>
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CERN PH-LBC 2/R022
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