ini Q&A yg udah ada

"My Galaxy Note7 is working fine, can I continue using it?"

As highlighted above, Samsung recommends not using the device any
further. Further to that, the phone's warranty will not be applicable
(which is logical considering the circumstances) and there will not be
any software updates for the device.



How to get your exchange or refund

Starting on 26th October 2016, Galaxy Note7 customers can visit
www.samsung.com/sg/note7exchange to select their preference for
exchange or refund, and provide their details for a free home
delivery. The free home delivery is offered whether the Galaxy Note7
customer chooses an exchange or a refund.

Exchange customers can select their preferred color for the Galaxy S7
edge, subject to availability. Samsung Concierge customers who opt for
an exchange will have their Samsung Concierge program transferred to
the Galaxy S7 edge and those who opt for refund on their Galaxy Note7
will receive a refund of $38 for their Samsung Concierge.

Customers will need to provide the following details when logging in
to arrange for an exchange or a refund:-

Full name as per bank account
NRIC or FIN number
Mobile contact
Email address
Home delivery address

All Galaxy Note7 customers are required to back up their data using
Samsung Smart Switch (http://www.samsung.com/sg/support/smartswitch/),
delete any data or other personal material stored in the device, and
reset their device ahead of the home delivery. Customers will receive
a cheque for the amount due to them, depending on their selection of
the exchange or refund option, in exchange for the Galaxy Note7 device
to be returned.

Samsung's full FAQ on the Note7's exchange and refund matters at the
time of reporting can be found here.

For more information or further assistance, consumers can visit
www.samsung.com/sg/note7exchange or call 1800-SAMSUNG (7267864).

“We are deeply sorry for the disappointment and frustration the Galaxy
Note7 issue may have caused our customers and partners. Our focus now
is to reduce further inconvenience to our customers who have trusted
and waited for the Galaxy Note7,” said Eugene Goh, Vice President, IT
& Mobile, Samsung Electronics Singapore.



2016-10-14 16:23 GMT+07:00 sony djuana <sonydju...@gmail.com>:
> samsung masih in close discussion sama telco & retail partners..... :-)
> tukernya ambil slot yg paling akhir, sambil nunggu V20 atau
> pixel...hehehehe...
>
> best regards,
>
> sony djuana
>
>
> On Fri, Oct 14, 2016 at 5:07 PM, willy <mi...@robot-ijo.com> wrote:
>>
>> as subject
>>
>>
>>
>> http://www.straitstimes.com/tech/samsung-offers-refund-or-exchange-to-galaxy-s7-edge-from-oct-26
>>
>>
>>
>>
>> http://www.samsung.com/sg/note7exchange/
>>
>>
>> sila click ke link di atas buat details refund/exchangenya
>>
>> --
>> ===========
>> Install  #MyTelkomsel Apps Terbaru dari Play Store
>> https://play.google.com/store/apps/details?id=com.telkomsel.telkomselcm
>>
>> ---------------------
>> Toko Headphone & Earphone Terlengkap dan Terbaru
>> Kunjungi  >> http://bassaudio.net
>> ----------------------
>> Kontak Admin, Twitter  @agushamonangan
>> -----------------------
>> FB Groups     :  https://www.facebook.com/groups/android.or.id
>>
>> Aturan Umum  ID-ANDROID >> goo.gl/mL1mBT
>>
>> ==========
>> ---
>> Anda menerima pesan ini karena Anda berlangganan grup "[id-android]
>> Indonesian Android Community" dari Google Grup.
>> Untuk berhenti berlangganan dan berhenti menerima email dari grup ini,
>> kirim email ke id-android+unsubscr...@googlegroups.com.
>> Kunjungi grup ini di https://groups.google.com/group/id-android.
>
>
> --
> ===========
> Install #MyTelkomsel Apps Terbaru dari Play Store
> https://play.google.com/store/apps/details?id=com.telkomsel.telkomselcm
>
> ---------------------
> Toko Headphone & Earphone Terlengkap dan Terbaru
> Kunjungi >> http://bassaudio.net
> ----------------------
> Kontak Admin, Twitter @agushamonangan
> -----------------------
> FB Groups : https://www.facebook.com/groups/android.or.id
>
> Aturan Umum ID-ANDROID >> goo.gl/mL1mBT
>
> ==========
> ---
> Anda menerima pesan ini karena berlangganan grup "[id-android] Indonesian
> Android Community" di Google Grup.
> Untuk berhenti berlangganan dan berhenti menerima email dari grup ini, kirim
> email ke id-android+unsubscr...@googlegroups.com.
> Kunjungi grup ini di https://groups.google.com/group/id-android.

-- 
===========
Install  #MyTelkomsel Apps Terbaru dari Play Store
https://play.google.com/store/apps/details?id=com.telkomsel.telkomselcm

---------------------
Toko Headphone & Earphone Terlengkap dan Terbaru
Kunjungi  >> http://bassaudio.net
----------------------
Kontak Admin, Twitter  @agushamonangan
-----------------------
FB Groups     :  https://www.facebook.com/groups/android.or.id

Aturan Umum  ID-ANDROID >> goo.gl/mL1mBT

==========
--- 
Anda menerima pesan ini karena Anda berlangganan grup "[id-android] Indonesian 
Android Community" dari Google Grup.
Untuk berhenti berlangganan dan berhenti menerima email dari grup ini, kirim 
email ke id-android+unsubscr...@googlegroups.com.
Kunjungi grup ini di https://groups.google.com/group/id-android.

Kirim email ke