FYI. ---------- Forwarded message ---------- From: Mundu IM Support <[email protected]> Date: Tue, Mar 31, 2009 at 6:32 PM Subject: Re: A comment from Mungki Sulistiono To: [email protected]
Dear Mungki Sulistiono, We regret the inconvenience caused while using mundu messenger. Our developers have recently released an updated build for mundu messenger on Palm OS devices. We suggest you to re-install mundu messenger on your device with the latest version and then try logging into Yahoo service. This build reflects a new theme for the splash screen and includes fixes for the recent AIM login problem cropped up over the last week. Steps for re-installation: 1. Firstly, install the attached "MunduUnInstallv4.1.prc" on your device. 2. Run the mundu Uninstall application from the launcher. This will do a complete cleanup of the existing mundu messenger Preferences on your device. 3. After uninstalling; please install the attached "20090312_MunduIm_Palm_v4.2.0_12737.prc" on your device. 4. Upon installation; request you to perform a SOFT reset on your device and then use mundu messenger. In case the problem persists with the updated build, please let us know the following feedback to suggest accordingly: 1. The ID with which you are encountering the problem (Ex: [email protected] / [email protected] / [email protected] etc) 2. If the error is intermittently occurring or is persistent. 3. Try logging in with the below Test ID and let us know if you are successful. Yahoo Test ID: mundutest3 Password: simple Kindly get back to us for clarifications. Thanks & Regards, mundu messenger Team. http://mundu.com ======================================= Hours of Customer Support: Monday to Friday: 9:00AM to 6:00PM IST ======================================= ---------- Forwarded message ---------- > From: <[email protected]> > Date: Tue, Mar 31, 2009 at 3:03 PM > Subject: A comment from Mungki Sulistiono > To: [email protected] > > > Name: Mungki Sulistiono > Email: [email protected] > Make and Model: palm treo 650 > Product: Mundu Messengeer ver 4.1 > > Message: > I could not connect to yahoo for two weeks . Pse help me. > > Exact Error message displayed,(if any): yahoo authentication failed > Means of Internet Connectivity: GPRS/3G > Version and Build Details: v4.1.0p ( build 11648) > [Non-text portions of this message have been removed]
