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RFC 6231
Title: An Interactive Voice Response (IVR)
Control Package for the Media Control
Channel Framework
Author: S. McGlashan, T. Melanchuk,
C. Boulton
Status: Standards Track
Stream: IETF
Date: May 2011
Mailbox: [email protected],
[email protected],
[email protected]
Pages: 134
Characters: 286771
Updates/Obsoletes/SeeAlso: None
I-D Tag: draft-ietf-mediactrl-ivr-control-package-11.txt
URL: http://www.rfc-editor.org/rfc/rfc6231.txt
This document defines a Media Control Channel Framework Package for
Interactive Voice Response (IVR) dialog interaction on media
connections and conferences. The package defines dialog management
request elements for preparing, starting, and terminating dialog
interactions, as well as associated responses and notifications.
Dialog interactions are specified in a dialog language. This package
defines a lightweight IVR dialog language (supporting prompt
playback, runtime controls, Dual-Tone Multi-Frequency (DTMF)
collection, and media recording) and allows other dialog languages to
be used. The package also defines elements for auditing package
capabilities and IVR dialogs. [STANDARDS-TRACK]
This document is a product of the Media Server Control Working Group of the
IETF.
This is now a Proposed Standard Protocol.
STANDARDS TRACK: This document specifies an Internet standards track
protocol for the Internet community,and requests discussion and suggestions
for improvements. Please refer to the current edition of the Internet
Official Protocol Standards (STD 1) for the standardization state and
status of this protocol. Distribution of this memo is unlimited.
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