We have been running trial zulip, matrix, and xmpp services since October.
See
<https://mailarchive.ietf.org/arch/browse/ietf-announce/?q=%22trial%20chat%22>
As noted in those announcements, the issue that we are trying to address
is the difficulty people have been reporting obtaining jabber services
and clients. We are hopeful that these trials will help the community
develop a better sense of whether to focus on improving the experiences
with xmpp or to pursue other chat solutions. We are also open to the
possibility that these other solutions may be worth operating in
addition to improving the experiences from xmpp.
However, usage and feedback so far has not been sufficient to inform
what services we should run in the future.
We had around 50 local jabber accounts created on xmpp-trial1.ietf.org,
and around 40 accounts were created on each of the matrix and zulip
services.
Few rooms have been created on the matrix service other than those
bridging to xmpp.
Few streams were created on the zulip service other than those bridging
to xmpp and those ingesting a few mailing lists.
We are not aware of anyone trying to use the zulip or matrix servers for
ietf work outside the main meeting.
If you've used the services, please take a few minutes to provide
feedback at [email protected].
Is providing local jabber accounts and a web interface to jabber sufficient?
Are there features that matrix or zulip provide that are truly helpful
for progressing IETF work? If so, please describe how they are helping.
To collect more feedback, we are planning to extend the trials through
IETF 110. Please take advantage of these services between now and then
(at interim meetings for example) and let us know what you find to be
effective.
If you are interested in using these services more directly for your
group's day-to-day communication, and are willing to test one or both of
these services on a primary basis for a while, please coordinate with
the appropriate leadership and let the tools team know so we can help
accommodate. Please consider using these services for ad-hoc,
design-team meetings, and even interims (again, coordinating with the
appropriate leadership).
If you have had issues using Jabber in the past, please take some time
now to work with these new services and describe whether they improve
your experience.
We need more feedback about these services to develop a sense of what
will best meet the community's needs going forward. Please engage in
exploring and discussing them at [email protected].
While exploring, feel free to use the trial1-feedback room on Matrix and
the trial1-feedback stream on Zulip.
Thanks again to the volunteers that have been helping configure these
services and keep them going.
Robert Sparks, Tools Team Chair
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