In message <Pine.SOL.3.96.991215093330.5839F-100000@mailer1>, Jon Knight typed:
>>> o Internet driving licences may seem a bit naff, but there
>>> is value in requiring people to migrate to a power-user
>>> status by at least trying to teach them that there are
>>> consequences to using tools in distributed communications
>>Just to point out that there appears to be something called the European
>>Computer Driving License (see <URL:http://www.wlv.ac.uk/pers/csdpages/
>>ecdl.htm> for instance). I've no idea what sort of Internet training
one minor difference between the internet and roads
is that on roads, most people are ok drivers, whereas on the internet,
you have to follow Postel's rule - assume everyone else is a psycopath
_and_ behave like a philanthropist
there's a special course in +defensive+ driving you can do which is
close - if you've ever tried going above 120mph on 101, you'll know
exasctly what i mean
>>provides to end users but I would guess its more the "which button to
>>press in IE 5" type of training course. I'll find out early next year as
>>my girlfriend who is a public librarian is going to have to go on the
>>course.
>>
>>User education is a tricky subject. One of my collegues in the Networks
>>Team is currently on the phone explaining to an end user that sending an
>>email with a large Word attachment to all 15000 users on campus isn't a
>>good idea as our mail servers will melt. Despite our email training
>>courses telling people this, its a regular request, especially from
>>non-academic departments who are used to doing paper based mass mailings
>>to students. Funny thing is that depite us offering to put the Word
>>document on a web page and then send a small email pointing at it,
>>they=A0might well just decide to flood the campus postal mail still (has
>>happened before). Managing this even on a single campus is a headache.
>>
>>Tatty bye,
>>
>>Jim'll
>>
cheers
jon
